Policies/Terms of Conditions


Non-Refundable Deposits, Payments, and No-Refund Policy


A non-refundable deposit or payment is required to book an office or phone session, group, or event in Lauren's office.  Balances if any, may be made by cash or debit/credit only upon arrival. Sorry no checks.  For no-show office appointments, Lauren will charge your credit card on file 100% of the scheduled fee due to avoid loss of income.  There are no-refunds for work performed, no-show charges, or late arrivals. 


Rescheduling of Appointments


Appointments can only be rescheduled one time for a future date as long as you have contacted Lauren by phone at 508-339-8111 with a 72 hour notice and have spoken to her directly prior to your scheduled appointment date/time  Appointments cancelled in less than 72 hours will not receive a refund or an option for rebooking. 


The Right to Bill Your No-Show, Last Minute Cancellation


Lauren reserves the right to bill you for a no-show or last minute cancellation as she reserved the session, class, or event for you.  Lauren's business is part-time and last minute cancellations, changes, or no-shows may be subject to full billing of the balance. Payment is to be made within one week of any balance due.


Tape Recording and Privacy


Tape recording of the session must be requested by Lauren in advance for office sessions and a waiver must be signed.  Lauren reserves the right to deny phone recorded sessions. For those allowed to record their office or phond, essions, you agree that you may not share any information that was said between you and Lauren with any other party as the session is considered confidential. Lauren has a right to persue legal action with any person who shares her recordings publically.


Right to Refuse a Session


Lauren and any person working in her office reserves the right to end, cancel, or reschedule a reading or healing session if they feel uncomfortable with the client, have a hard time making a connection with a client, or for any other reason.  At that time, Lauren or the practioner will make a decision what is best for both parties. 





By freely booking an appointment in Lauren's office or via phone, you understand that Lauren cannot force a loved one, angel, your higher self, or soul to provide you with all the information that you seek nor make a miracle happen for you.  Her readings are highly accurate but at times a great connection may not be possible.  Psychics, Mediums, and other spiritual workers can never claim to be 100% accurate as they are working with your spirit to make a connection to the other side.  Lauren nor any other practiioners can diagnose health or mental health issues.  By booking an appointment and making a credit card deposit, or payment, you understand the policies and terms of conditions of this page and hold Lauren Bortolami Robbins, and any other practioner that works for The Spiritual Path, free of any liability, nor reimbursement, damages, or fees.  


Should you have any grievances with Lauren you may contact her directly and provide your full name, address, date of session, session type, and what your concerns or questions are and Lauren will be happy to contact you. 

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